First Resource is a reimbursement support service and patient assistance program designed to help patients gain access to the medicines they need. It provides the following services:
- Reimbursement Support Services* to help your patients and you understand coverage and reimbursement options. This includes benefit verification, in which a First Resource counselor will review a patient’s benefits to see how they are covered for the medicine they need. They’ll research and verify benefits, explain coverage options and policies, as well as investigate and explain the prior authorization process
- Alternate Funding Assistance* to help your patients find alternate sources of funding if they need them. These may include state pharmaceutical assistance programs (SPAPs), Medicaid, Medicare Part D, low-income subsidies, and charitable foundations. Eligible patients may also receive a temporary supply of medicine from Pfizer while a patient applies for assistance
- Appeals Process Information* to help with the appeals process if a claim is underpaid or denied. First Resource will investigate and explain the appeals process
Medicines available through First Resource include:
- AROMASIN® (exemestane tablets)
- CAMPTOSAR® (irinotecan hydrochloride injection)
- ELLENCE® (epirubicin hydrochloride injection)
- SUTENT® (sunitinib malate)
- TORISEL® (temsirolimus) injection
For a complete list, please visit www.PfizerHelpfulAnswers.com.
*Services vary by product and eligibility.
First Resource® is a part of the Pfizer Helpful Answers® family of patient assistance programs—a joint program of Pfizer Inc and the Pfizer Patient Assistance Foundation™.